Privacy Policy

SYC Carbon Ltd (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or engage with our products and services.

1. Who We Are

SYC Carbon Ltd is a company registered in the United Kingdom with the following address:
128 City Road, London, United Kingdom, EC1V 2NX.

We design and manufacture premium carbon fiber cases under the SYC and Musilia brands.

2. Information We Collect

We may collect and process the following types of personal data:

Name, email address, phone number, and shipping address
Order and payment information
IP address, browser type, and pages visited
Communication preferences and customer service interactions

3. How We Use Your Data

We use your data to:

Fulfill and process your orders
Communicate with you regarding your purchases or inquiries
Improve our website, products, and services
Comply with legal and regulatory requirements

4. Legal Basis for Processing

We process your data only when a lawful basis applies, including:

Your consent
Performance of a contract
Legal compliance
Our legitimate interest in enhancing customer experience and business operations

5. Sharing Your Data

Your data may be shared with:

Trusted third-party providers who assist with operations such as shipping and payments
Government agencies or regulatory bodies if required by law

We do not sell or rent your personal data to third parties.

6. Data Retention

We keep your personal data only as long as necessary for the purposes outlined above or as required by applicable laws.

7. Your Rights

You have the right to:

Access your personal data
Correct inaccurate or outdated information
Request deletion of your data
Object to or restrict certain processing activities

To exercise your rights, contact us at: info@syccase.co.uk

8. Data Security

We use technical and organizational measures to protect your data against unauthorized access, loss, or misuse.

9. Policy Updates

This Privacy Policy may be revised occasionally to reflect changes in our practices or legal obligations. Please check this page periodically for updates.

10. Contact

For any questions or requests related to your personal data, contact:
SYC Carbon Ltd
Email: info@syccase.co.uk

Last updated: May 2025